17 Modules · 5 Tiers · 11 Verticals
Built for the way
your business actually runs.
Tier-mapped to outcome. Vertical-aware. Every capability your AI Business System needs — from first hello to closed deal.
Built for your industry
Vertical-tuned out of the box
The shortlist
Six features. Each one earns its keep.
Site reading
EZAI crawls your homepage, FAQs, About, blog, and pricing pages. It builds a knowledge base in under five minutes — and re-reads your site every 24 hours so it stays current.
Reply suggestions
For every visitor question, EZAI drafts the reply — in your voice. Approve in one click, refine in three words, or let it auto-send when confidence is high.
Lead capture
Every “how much” or “do you serve” question becomes a contact in your CRM. Email, name, phone, the question itself — all attached.
Appointment booking
Visitors book themselves into your Google Calendar, Calendly, or HubSpot — right inside the chat. Confirmation emails go out automatically.
Multilingual replies
32 languages. Auto-detected from the visitor’s browser. Replies stay on-brand because the source content is yours — just translated cleanly at the edge.
Analytics dashboard
See every conversation, every captured lead, every question your visitors ask. Weekly digest hits your inbox — the questions that surfaced 5+ times are flagged.
Site reading
It already knows your business — because it just read your business.
EZAI crawls every page on your site, including hidden ones like return policies and shipping notes. The chatbot answers about your warranty without you ever opening a settings panel. New page goes live? It’s in the chatbot’s knowledge within 24 hours, automatically.
- ✓ Re-crawls every 24h, automatically
- ✓ Handles JS-rendered pages
- ✓ Skips private and noindex pages by default
Reply authoring
Replies that sound like you, written before you wake up.
EZAI drafts answers in the same tone as your About page. Casual brand? Casual replies. Formal SaaS? Formal replies. You can review every draft in the dashboard, or let high-confidence answers auto-send. Most customers are 90 percent auto-send by month two.
- ✓ One-click approve, three-word refine
- ✓ Tone learned from your existing copy
- ✓ Optional human-in-the-loop for tricky topics
Lead capture
Every interesting question becomes a contact you can follow up on.
When a visitor asks about pricing, custom plans, or whether you serve their region, EZAI gently asks for their email so you can follow up. The lead lands in your dashboard with the full conversation attached — or pushed straight to HubSpot, Salesforce, or your CRM of choice.
- ✓ Native HubSpot, Salesforce, Pipedrive integrations
- ✓ Webhook out for any custom CRM
- ✓ Spam filter built in — no junk leads
Bookings
Visitors book themselves into your calendar without leaving the chat.
Connect Google Calendar, Calendly, or HubSpot Meetings once. Then visitors see your real availability inside the chat window, pick a slot, get a confirmation email, and you wake up to a calendar full of qualified discovery calls.
- ✓ Sees real-time availability
- ✓ Confirmation + reminder emails included
- ✓ Reschedule and cancel handled inside chat
Multilingual
A visitor lands from Berlin. They get German.
EZAI detects the visitor’s browser language and replies in it — 32 languages, including the long-tail (Polish, Czech, Vietnamese, Thai). The source of truth stays your English site. Translation happens at the edge so quality stays consistent.
- ✓ 32 languages, auto-detected
- ✓ No separate site needed
- ✓ Manual override available per visitor
Analytics
A weekly digest of what your customers actually want.
Every Monday morning, you get an email: top 10 questions visitors asked last week, conversion rate by page, leads captured, average response time. The questions that surface 5+ times are flagged — usually they show you which page on your site needs a rewrite.
- ✓ Weekly digest by email
- ✓ Live dashboard with conversation history
- ✓ Export to CSV anytime
Plays well with
The tools you already pay for.
Stripe
Slack
Zapier
HubSpot
Calendly
Plus 1,200+ apps via Zapier · native webhooks for everything else
On the way
What we’re shipping next.
Voice replies
Visitors press a button, ask out loud, hear an answer back. Same accuracy, fewer keystrokes.
Outbound campaigns
Re-engage abandoned cart visitors and stale leads with on-brand AI follow-ups. Drip-style, never spammy.
Help-desk mode
When the chatbot can’t answer, it opens a real ticket and pings your team in Slack — with full context.
What tier includes this?
Every major capability mapped to the tier it ships in.
| Feature | STARTER | BASIC | STANDARD | PROFESSIONAL | ENTERPRISE |
|---|---|---|---|---|---|
| 100 interactions/mo | ✓ | − | − | − | − |
| 1-day setup, self-serve | ✓ | − | − | − | − |
| Simple Dashboard (leads list) | ✓ | − | − | − | − |
| Email Notifications for Leads | ✓ | − | − | − | − |
| Basic Lead Capture Forms | ✓ | − | − | − | − |
| AI Chatbot (website only — no WhatsApp/SMS) | ✓ | − | − | − | − |
| Up to 500 interactions/mo | − | ✓ | − | − | − |
| Basic Integration (Email / Calendar) | − | ✓ | − | − | − |
| Basic Intent Recognition | − | ✓ | − | − | − |
| Predefined Conversation Flows | − | ✓ | − | − | − |
| Meeting / Appointment Scheduling | − | ✓ | − | − | − |
| Lead Qualification (basic logic) | − | ✓ | − | − | − |
| AI Chatbot on Website + WhatsApp | − | ✓ | − | − | − |
| Everything in Starter | − | ✓ | − | − | − |
| Up to 5,000 interactions/mo | − | − | ✓ | − | − |
| Data Export (CSV) | − | − | ✓ | − | − |
| Integration with CRM tools (optional) | − | − | ✓ | − | − |
| Basic Analytics & Reports | − | − | ✓ | − | − |
| Lead Tagging & Segmentation | − | − | ✓ | − | − |
| Multi-step Conversation Flows | − | − | ✓ | − | − |
| Automated Follow-up Messages (Email / WhatsApp) | − | − | ✓ | − | − |
| Lead Pipeline Management (New / Qualified / Converted) | − | − | ✓ | − | − |
| Full CRM System | − | − | ✓ | − | − |
| Everything in Basic | − | − | ✓ | − | − |
| Up to 10,000 interactions/mo | − | − | − | ✓ | − |
| Conversion Tracking | − | − | − | ✓ | − |
| Advanced Analytics Dashboard | − | − | − | ✓ | − |
| A/B Testing for Funnels | − | − | − | ✓ | − |
| Campaign Automation | − | − | − | ✓ | − |
| Integration with 3rd-party tools (Zapier / APIs) | − | − | − | ✓ | − |
| Behavioural Triggers (based on user actions) | − | − | − | ✓ | − |
| Advanced Lead Qualification (AI-driven) | − | − | − | ✓ | − |
| Multi-channel Automation (Email + WhatsApp + SMS) | − | − | − | ✓ | − |
| Workflow Automation Engine | − | − | − | ✓ | − |
| Lead Funnel Creation (multi-step funnels) | − | − | − | ✓ | − |
| CMS / Landing Page Builder | − | − | − | ✓ | − |
| Everything in Standard | − | − | − | ✓ | − |
| Custom / unlimited interactions | − | − | − | − | ✓ |
| SLA & Performance Monitoring | − | − | − | − | ✓ |
| Priority Support | − | − | − | − | ✓ |
| Dedicated Account Manager | − | − | − | − | ✓ |
| Custom Reporting & Dashboards | − | − | − | − | ✓ |
| Advanced AI Reasoning (multi-step logic) | − | − | − | − | ✓ |
| Multi-team Management | − | − | − | − | ✓ |
| Role-based Access Control | − | − | − | − | ✓ |
| Advanced API Integrations (ERP, CRM, internal systems) | − | − | − | − | ✓ |
| Custom Workflow Development | − | − | − | − | ✓ |
| White-label Platform | − | − | − | − | ✓ |
| Multiple AI Agents (Sales / Support / Operations) | − | − | − | − | ✓ |
| Everything in Professional | − | − | − | − | ✓ |
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